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Delivery & Returns

Delivery

All orders received Monday to Friday will be dispatched within 24 hours (not including Saturdays and Sundays) of placing your order.Free 2-3 day delivery applies to orders of £75.00 plus.

Cancelling an order

You have the right to cancel the order for your purchase within 7 days of delivery, under UK law. To cancel a order you will need to write ‘cancel order’ on the back of the invoice. The items will then need to be packaged securely and sent to us, with the invoice, within 7 working days of the date the items were delivered. We do request that you contact us first, to inform us that you are returning the goods before sending them. We may, at our discretion, accept goods returned outside of the 7 days, subject to a 25% restocking fee, however, you must contact us for this option to be considered. We recommend that when returning goods you use a recorded-delivery service. Please note – you will be responsible for the costs of returning the goods unless we delivered items to you in error. 24 hours’ advance warning is required for returns. Please be aware that once we begin the delivery process, you will not be able to cancel any contract you have with us for services carried out by us (e.g. postage and packing). We will refund the relevant part of the purchase price for that item, once we have received the goods and the notice of your cancellation of the order.